Forwarding: In addition to Germany, delivery is available to Switzerland, Austria, France, Spain, the Netherlands, Luxembourg and Belgium. 

Parcel shipping: In addition to Germany, delivery is possible to Austria, Switzerland, France, Italy, the Netherlands, Belgium and Luxembourg.

Delivery within Germany: Delivery of our furniture within Germany is free from €99. Under 99€ there are 9.90€ shipping costs.

Delivery abroad:

The shipping costs according to Austria, Belgium, Netherlands, Luxembourg, and France
1 - 218 euros Order value:   19.00 shipping costs
219 - 399 euros order value:   29.00 shipping costs
400 - 649 euros order value    49.00 shipping costs
650 - 800 euros order value    79.00 shipping costs
from 801 euros order value   99.00 Shipping costs 

The delivery costs for Switzerland can be found in the next tab.

Delivery to Switzerland is possible. The delivery costs depend on the order value:

• 1 - 199 €: 109 € shipping costs
• 200 - 599 €: 179 € Shipping costs
• 600 - 1,498 €: 199 € Shipping costs
• from 1,500 €: 269 € Shipping costs

The costs for customs clearance and the preparation of export documents are in already included in the shipping costs for Switzerland. The Swiss import tax, on the other hand, is settled directly by the shipping company with the customer. These costs are not included in the shipping costs.

We distinguish between the following two shipping methods for deliveries:

Freight forwarding: Shipping of large furniture (Beds, dressers, consoles)

Parcel shipping: Parcels and small furniture

You can find out which shipping method is used for which products on the item page in the "Shipping" tab.

Parcel shipping:  Our packages are delivered by DHL or DPD. For small furniture we use GEL Express shipping.  The companies deliver between Monday and Friday. There is no delivery on weekends.

Speed ​​shipping: Delivery is made via various furniture shipping companies, which deliver the furniture professionally. In order to enable delivery, please remember to provide a daytime telephone number (preferably a mobile phone number) when purchasing/ordering. Delivery takes place to the so-called curbside, i.e. h. The shipping company is only responsible for delivery to your house, but not for transport to your apartment.

Parcel shipping: The delivery time is shown on the item page. If the item is in stock, the delivery time within Germany is 3-5 days, and abroad it is 5-10 days.

Speed ​​shipping: The delivery time is displayed on the item page. If the item is in stock, the delivery time within Germany is 10-15 days, abroad it is 10-20 days. 

Parcel shipping: When the goods have been shipped, you will receive an email with the tracking link. Tracking the shipment is usually possible after 1 day.
When shipping coffee tables and wooden lamps, the delivery consists of several packages (tracking number). Although the packages are sent at the same time, it may happen that the packages are delivered on different days.  When shipping small furniture for GEL Express forwarding, an electronic notification of the delivery date takes place via SMS. 

Shipping: Once the goods have been shipped, you will also receive a shipping confirmation email. Online tracking of the shipment is not possible. The
shipping company will inform you of the exact delivery date by telephone before delivery. 

Parcel shipping: Unfortunately, delivery to a packing station is not possible.

Shipping by forwarding company: Our forwarding company works with direct deliveries.  This means that all customers in a specific zip code region are delivered in one tour.  Therefore, unfortunately no scheduled delivery times are possible. The furniture shipping company will inform you of the exact delivery date in advance by telephone. Please try to make the appropriate appointment possible.  Leaving the goods in a garage (or carport) or with a neighbor are also possible options.

We are aware of the problems with this type of delivery. However, this allows us to ensure direct delivery and careful handling of the goods.  Reloading, intermediate transport and thus also transport damage can be minimized.

If you order more than one product, we will try our best to deliver everything in one shipment.  If the delivery time is extended exceptionally as a result, we will contact you and discuss the option of a partial delivery.

If you cannot select your country when shipping, please contact us by email or by phone.

Of course. You have 30 days after receipt of the goods to cancel your order from us. This does not apply to custom-made products. If this is the case for items, we will inform you separately when confirming the order.

To exercise your right of withdrawal, you must contact us:

Möbel Bressmer
ZETC Global Business GmbH & Co KG
Obere Austrasse 6
55120 Mainz
E-Mail:info@exotischerleben.de

inform you about your decision to revoke this contract by means of a clear statement (e.g. letter sent by post or email). You can use the attachedsample cancellation formfor this purpose. However, this is not mandatory.

You must return the goods immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract to the following warehouse address:

Möbel Bressmer
ORGA Products GmbH
Carl-Benz-Str. 3,
55286 Wörrstadt

Please use the original box (if possible).

The costs of the return must be borne by the customer.

When we receive the return, you will receive a confirmation by email and we will refund your payment within 7 days. We use the payment method in which we received your payment.